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Discover what our Third-Party Administrator services can do for Associations & Ins Carriers!

Learn More About our TPAs

Are you interested in understanding the vital roles our Third-Party Adminstrators (TPAs) play in various aspects of our business operations? Our TPAs are integral to functions like billing, customer service, enrollment, and more. Below, take a closer look at the TPAs collaborating with the United Business Association, Healthy America Association, and other partners.

For more information or questions on HealthyAmerica's TPAs, call us at 800-964-8331. We want to hear from you!



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TPA Roles and Reponsibilities

Our TPAs help streamline processes and enhance efficiency in several key areas:

  • Billing: Ensuring accuracy and timeliness in billing processes to maintain smooth financial transactions.
  • Customer Service: Providing top-notch service to address inquiries, resolve issues, and enhance customer satisfaction.
  • Enrollment: Facilitating seamless enrollment processes for individuals and groups, ensuring a hassle-free experience.
  • Other Administrative Support: Handling various other administrative tasks that keep our operations running smoothly.


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Third-Party Administration Billing (Initial & Recurring)

Healthy America Insurance Agency, Inc., in collaboration with our sister company, H A Partners, Inc., provides comprehensive Third-Party Administration (TPA) services specifically focused on billing and customer service for association groups, as well as group and individual supplemental insurance. For information about our TPA, call us at 800-964-8331. Already a member and need help with billing? Go to our billing page.

Billing Process

Our billing services include both initial and recurring membership billing, ensuring a streamlined and efficient process for all members. We offer two primary methods for drawing these payments:

  • Electronic Funds Transfer (EFT) / Bank Draft: A convenient and secure option for automatic payments directly from your bank account.
  • Credit Card Billing: We accept major credit cards, including American Express, MasterCard, and Visa, allowing flexibility and ease of payment.

Determination of TPA

The choice between HealthyAmerica and H A Partners, Inc. as your TPA is determined by the state in which you reside. This ensures that all members receive tailored services that comply with specific state regulations and requirements.

Member Support

Are you already a member and need assistance with billing? Visit our billing page for comprehensive support and resources to help you manage your payments efficiently. We are dedicated to providing you with exceptional service and support every step of the way.

Association Groups - pic of hands coming together in center

Billing for Association Groups

Our Third-Party Administrators (TPAs), HealthyAmerica and H A Partners, Inc., play a crucial role in managing the billing processes for Association Groups. They ensure seamless administration of billing, handle customer service calls related to billing and plans, and provide a secure online enrollment platform to facilitate the enrollment of new members. This system is designed to simplify and promote membership growth.

Billing Administration
Our TPAs manage all apsects of billing, ensuring transactions are processed accurately and efficiently. This includes both initial and recurring billing services, tailored to meet the specific needs of our association groups.

Learn More About What we offer Association Groups
Insurance Carriers - pic of girl in front of company with phone

Billing for Group or Individual Insurance Premiums

Our Third-Party Administrators (TPAs) collaborate with a range of insurance carrier partners to efficiently manage the billing of supplemental group and individual insurance premiums. This service is crucial for maintaining an organized and seamless financial process for both carriers and members.

Insurance Premium Billing
Our TPAs coordinate with insurance carriers to ensure accurate and timely billing of insurance premiums. This includes managing both group and individual policies, tailored to meet the specific requirements of each carrier partner. By leveraging the expertise of HealthyAmerica and H A Partners, Inc., we aim to deliver top-tier billing services that support the operations of our insurance carrier partners.

Learn More About What we offer Insurance Carriers


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TPA Customer Service

TPA Customer Service

Our TPAs, HealthyAmerica and H A Partners, Inc., are dedicated to providing exceptional customer service to both Associations and Insurance Carriers. We strive to deliver quality support for all inquiries, billing issues, cancellations, and more. Our friendly staff is always ready to assist members with a smile, ensuring any concerns or problems are resolved efficiently.

Key Customer Service Features

  • Comprehensive Support
  • Prompt Issue Resolution
  • Plan Explanation

Whether it's a billing concern or understanding your plan details, we are here to assist. Reach out to us today and experience the dedicated support we offer!

TPA Enrollment Platforms

TPA Enrollment Platforms

Our dedicated TPA IT team is committed to providing seamless and secure online enrollment solutions for both Association groups and Insurance Carriers. We understand the importance of maintaining compliance and efficiency in the enrollment process, and our platforms are designed to meet these standards.

Key Enrollment Platform Features

  • Compliance and Security
  • Customizable Member Portal
  • API Integration
  • Enhanced User Experience
  • Real-Time Updates

We are committed to supporting our Association groups and Insurance Carriers with cutting-edge technology that meets their unique needs.

TPA Reports

TPA Reporting

Our Third-Party Administrators (TPAs), HealthyAmerica and H A Partners, Inc., provide comprehensive reporting services to meet the diverse needs of our Association groups and Insurance Carrier partners. These reporting capabilities are designed to ensure transparency, compliance, and operational efficiency.

Types of Reports Offered

  • Monthly Membership Files
  • Billing & Premium Bordereaux
  • Custom Reports
  • Flexible Format Options
  • Secure Data Transfer

By offering robust reporting services, our TPAs help Association groups and Insurance Carrier partners maintain operational efficiency and compliance. We are committed to providing accurate and timely information that supports our partner's strategic objectives.



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TPA Licenses

Healthy America Insurance Agency, Inc., along with our sister company, H A Partners, Inc., are fully licensed as Third-Party Administrators (TPAs) in all required states. Our commitment to compliance and regulatory standards in our diligent renewal of all TPA licenses by their expiration dates, ensuring uninterrupted service and adherence to state-specific requirements.

Billing Descriptor

For members who are billed through our services, the bill descriptor used is UBAGAP8664384274. This descriptor helps members easily identify transaction related to their association or insurance services billed by one of our TPAs.

State-Specific TPA Designations

Our TPA services are tailored to meet the specific regulatory and operational needs of different states. The designation of TPAs varies as follows:

  • Most States: H A Parters, Inc. functions as the TPA
  • Florida Members: For residents of Florida, Healthy America Insurance Agency, Inc. is designated as the TPA


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Who are the Third-Party Administrators?

Below is a list of the Third-Party Administrators who handle the billing for UBA, HAA, and Benefit Boost.

Membership Group Third-Party Administrator (TPA) Name TPA Phone Number
United Business Association (UBA)* H A Partners, Inc. or Healthy America Insurance Agency, Inc. (depending on state) 866-438-4274
Healthy America Association (HAA) H A Partners, Inc or Healthy America Insurance Agency, Inc. (depending on state) 866-438-4274
Benefit Boost H A Partners, Inc. or Healthy America Insurance Agency, Inc. (depending on state) 866-438-4274

* Some UBA members that were entered through one of our alternate billing partner's enrollment platforms are billed through one of the below TPA's. For billing coming from one of the below TPA's, please contact them directly regarding your billing issues or questions. Your membership ID card and welcome letter will instruct you what TPA phone number to use. If you are unsure, you can call us at 866-438-4274 and we will be happy to assist you with the correct TPA information.

eHealth.com

InsuranceTPA Administrators
Third Party Administrator (TPA)
14 N Parker Dr
Janesville, WI 53545
1-800-279-2290 option 2

Email: support@insurancetpa.com

Premier Health Solutions

Premier Health Solutions, LLC.
Third Party Administrator (TPA)
2601 Network Blvd., Suite 500
Frisco, TX 75034
1-214-436-8884

Email: imgmemberservices@premierhsllc.com
Billing Member Portal: imgmemberportal.com

First Enroll

First Enroll, LLC.
Third Party Administrator (TPA)
4000 Route 66, Suite 348
Tinton Falls, NJ 077532
1-732-876-9733

Email: members@firstenroll.com

OptiMed

OptiMed Health
Third Party Administrator (TPA)
22 Technology Parkway South, Ste 200
Peachtree Corners, GA 30092
1-855-739-6500

Email: billing@optimedhealth.com




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