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About Healthy America Staff- picture of hands and word team

HealthyAmerica's staff is dedicated to helping all of our essential customers with a smile!

Learn About our Healthy America Team

At HealthyAmerica, we take pride in our dedicated and experienced team. Our executive staff have been with us since the very beginning, over 26 years ago, and many of our employees have been part of the family for 10 to 15 years or more. This continuity and commitment ensure that we provide consistent and reliable service to all of our valued customers.

Our staff is passionate about delivering exceptional service with a smile. Whether you are a member, a potential customer, or an agent, we are here to assist you with any inquiries or support you may need. Our team is organized into various departments, each specializing in different areas to cater to your specific requirements.

For more information or questions on HealthyAmerica, call us at 800-964-8331. We want to hear from you!



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HealthyAmerica's Executive Team

HealthyAmerica is proud to have a cohesive and experienced executive team, all of whom have been with the company since its inception over 26 years ago. This longevity not only illustrates their commitment to the company but also ensures consistent and strategic leadership across all departments. Our executive team plays a vital role in shaping the company's vision and ensuring its implementation through effective management and oversight.

Leadership and Oversight

The executive team at HealthyAmerica is responsible for providing visionary leadership and strategic direction to guide the company toward continued success and growth. Their wealth of experience and dedication has been instrumental in establishing HealthyAmerica as a trusted provider in the health services industry.


Commitment to Excellence

The commitment of our executive team to excellence and innovation has been a driving force behind HealthyAmerica's success. They are dedicated to fostering a culture of collaboration and continuous improvement, ensuring that the company remains at the forefront of the health services industry.

Key Areas of Expertise

Our executives bring a diverse range of skills and expertise to the table, which allows them to effectively oversee and manage the various departments within HealthyAmerica. Their responsibilities include:

  • Administration: Ensuring the smooth operation of the company's internal processes and maintaining a strong organizational structure.
  • Marketing: Developing and implementing strategic marketing plans to enhance brand awareness and drive growth.
  • Information Technology (IT:) Overseeing the technological infrastructure and ensuring it support the company's goals and operations efficiently.

Steve Davidson, RHU

President

RHU Certified
Federally Certified
Top MGA with Top Insurance Carriers
Masters in Business, TCU
Partner in Infinite Spark / InsureSync
Partner in AXS Health

steve@healthyamerica.biz

Mary Hill

VP - Administration

Head of all Administration
- Oversees Licensing
- Oversees Commissions & Billing
- Oversees Customer Service Team
- Oversees Carrier Exports & Reports

mary.hill@healthyamerica.biz
800-964-8331 ext 203

Molly Powell

VP - Marketing

Head of all Marketing
- Website development
- Marketing Materials
- Marketing Compliance
- Agent Product & Procedure Training

molly.powell@healthyamerica.biz
800-964-8331 ext 201

Josh Fisher

Full Stack Developer

Head of all Information Technology (IT)
- UBA, HAA & BB Enrollment
- UBA, HAA & BB Member Portal
- API Information Contact
- President of InsureSync

josh@healthyamerica.biz

Rhonda Davidson

Treasurer

Head of all Accounting & Finance
- Oversees Company Finances
- Oversees Company Taxes
- Handles & Oversees All Dept Budgets
- Credit Card Company Liaison

rhonda.davidson@healthyamerica.biz
800-964-8331 ext 217



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AXS Health Insurance Agency, LLC's Executive Team

The Executive Team at AXS Health has been dedicated to helping individuals and families navigate their healthcare needs for over 22 years. They provide strategic oversight to a team of licensed, federally certified employees who assist clients with enrollments during open enrollment and throughout the year, ensuring that clients receive optimal coverage without unnecessary expenses.

Commitment to Client Satisfaction

AXS Health's Executive Team is committed to client satisfaction by providing accessible and comprehensive health insurance solutions. Their focus on quality service ensures that clients receive the guidance and support needed to make informed decisions about their healthcare.

Contacting AXS Health

For assistance with health insurance inquiries or to speak with one of AXS Health's licensed, federally certified employees, you can contact their Customer Service team at 866-454-4458. The team is ready to help with your enrollment needs and provide expert advice on coverage options. AXS Health's commitment to excellence and client-focused service continues to position them as a trusted partner in the health insurance industry.

Areas of Expertise

The executives at AXS Health bring a wealth of experience and specialized knowledge to their roles, allowing them to effectively manage and direct the company's operations. Their key areas of expertise include:

  • Healthcare Solutions: Developing and overseeing programs that offer comprehensive health insurance options tailored to individual and family needs.
  • Client Engagement: Fostering strong relationships with clients to ensure their needs are met and expectations are exceeded.
  • Regulatory Compliance: Ensuring that all operations adhere to federal and state regulations, maintaining high standards of compliance and certification.

Ken Fleming

President - AXS Health

Kim Fleming

Marketing Partner - AXS Health


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HealthyAmerica's Special Accounting Team

Our skilled Special Accounting team at HealthyAmerica is both multifaceted and versatile, ensuring that all aspects of billing, commissions, and accounting are handled with precision and efficiency. This team is integral to maintaining our company's financial health and upholding our commitment to transparency and accuracy across all transactions.

Key Responsibilities

  • Billing Management: The team ensures that all billing processes are streamlined and accurate, providing clarity and ease for our clients. They handle payment processing and resolving any billing queries that may arise.
  • Commissions Oversight: Our team manages commissions with diligence, ensuring that all calculations are correct and payments are distributed promptly to our agents. This helps maintain trust and motivation within our sales force.
  • Accounting Practices: The Special Account Team applies best practices in accounting to guarantee compliance with financial regulations and standards. They are responsible for creating detailed financial reports, conducting audits, and ensuring all financial data is accurate and up-to-date.

Commitment to Excellence

The Special Accounting team is committed to delivering exemplary service and maintaining the highest standards of financial integrity. Their dedication to continuous improvement and innovation in financial processes helps HealthyAmerica remain a leader in health services industry. By leveraging their expertise and attention to detail, our Special Accounting team plays a crucial role in supporting HealthyAmerica's mission to provide exceptional service and value to our clients.

Janet Thompkins

Accounts Specialist  blue star which means Customer Service Rep

Customer & Agent Accounting
- New Business for UBA, HAA & BB
- Renewals for UBA, HAA & BB
- Billing for UBA, HAA & BB
- Commissions for UBA, HAA & BB
- & works with Customer Service

janet.thompkins@healthyamerica.biz
800-964-8331 ext 207

Glenda Howerton

Accountant

Company Accounting
- Works with Company Finances
- Works with Company Budgets
- Special Accounting Projects
- Oversees TPA Licenses
- Helps with Agent Licensing

glenda.howerton@healthyamerica.biz
800-964-8331 ext 202



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HealthyAmerica's Customer Service Team

At HealthyAmerica, our Customer Service Team is the backbone of our commitment to providing unparalleled support and assistance to our members. Our team members wear many hats, but their primary goal is to help you navigate our services with ease and confidence.
blue star signifying Customer Service Rep Signifies part of Customer Service Team.

Dedicated and Knowledgeable

Our customer service team is not only dedicated but also highly knowledgeable. They receive ongoing training to stay informed about the latest updates in health services, ensuring they can provide accurate and helpful information. Their expertise is matched by their commitment to serving you with a friendly demeanor, ensuring that every interaction is both pleasant and productive.

A Team you can Trust

The blue star signifies that a representative is part of our esteemed Customer Service Team, highlighting their role in delivering exceptional service. We take pride in our team's ability to address your needs promptly and effectively, reinforcing HealthyAmerica's mission to be a trusted partner in your health journey. We are always ready to assist you, and our customer service team looks forward to helping you with all your health service needs.

Comprehensive Support

Our customer service representatives are well-equipped to assist with a wide range of inquiries, including:

  • Plan Information: Whether you have questions about coverage options or need help selecting a plan, our team is here to guide you.
  • Claims Assistance: Navigating claims can be complex, but our representatives simplify the process, ensuring you understand each step.
  • Billing Inquiries: If you have questions about your bill or need clarification on charges, our team is ready to help.
  • General Support: For any other questions or concerns, our team provides the necessary support to resolve issues quickly and efficiently.

Pat Fain

Special Projects  blue star which means Customer Service Rep

- Carrier Reporting
- Auditing Special Reports
- Special Projects
- Customer Service

pat.fain@healthyamerica.biz
800-964-8331 ext 204

Sandra Garza

Exports & Renewals  blue star which means Customer Service Rep

- Renewals for IM plans
- Special Projects & Carrier Exports
- Bilingual (Spanish)
- Customer Service

sandra.garza@healthyamerica.biz
800-964-8331 ext 223

Samantha Espinal

Customer Service  blue star which means Customer Service Rep

- Customer Service
- Special Projects
- Agent Licensing
- Bilingual (Spanish)

samantha.espinal@healthyamerica.biz
800-964-8331 ext 200

Nora Martinez

Member Fulfillment

- Member ID Card & Letter Fulfillment
- Vitamin Fulfillment

nora.martinez@healthyamerica.biz
800-964-8331 ext 218




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